Covid-19 Screening (Staff & Customers)

Temperature Checks

• We will be using infrared thermometers to check the temperature of each staff member before their shift begins.
• All customers/ Playcious players will have their temperature checked upon entrance into the facility to ensure that everyone who comes into the facility is in good health.
• Anyone with a temperature over 38 degrees celsius or experiencing any flu like symptoms will not be allowed in the facility.

Pre-screening Questionnaire

• All staff is required to fill out a health screening questionnaire before each shift.
• All Playcious customers are required to fill out a health screening questionnaire. The questionnaire may be completed online, on paper or verbally upon entrance.

Increased Sanitization

• Upon entrance into the facility, all customers/guests will be asked to sanitize their hands.
• Sanitizer stations have been increased all around the facility.
• An appointed staff member will be constantly sanitizing all surfaces that are considered frequent points of contact (i.e, door handles, washroom knobs, pin pads, etc). Washrooms are being fully sanitized/cleaned every 30 minutes.
• Playcious will be closing after each 2 hour time slot for 30 minutes for cleaning and sanitizing the facility before the next group arrives.
• Our well trained staff are cleaning and sanitizing the facility continuously, including the cafe, all surfaces, floors, rides, arcade games and the 4-storey structure. A hard clean/sanitization is performed on a nightly basis.

Physical/ Social Distancing

• Floor decals have been added to assist with social distancing. We encourage patrons to continue practicing social distancing – 2m/6ft apart from others.
• Clear barriers have been added to the reception and cafe counter to ensure a safe distance between staff and customers.
• All lounging areas, including the cafe, have been adjusted to ensure all tables, chairs or couches remain 2m/6ft apart from one another.

Face Masks and Face Coverings

• As per the Halton and York Region by-law, customers and staff are required to wear masks in the facility.
• We encourage all customers to bring their own mask. Masks will be on sale in our facility for $1.25.
• Individuals two years of age and over are required to wear a non-medical mask or face covering in enclosed (indoor) public places.
• Every parent or guardian that enters the facility is also required to wear a non-medical mask or face covering.
• For more detailed information on MANDATORY MASKS, click the link York Region

Limited Admission

• As per Ontario Government Regulations, we will be accommodating number of persons corresponding to 50% capacity of the facility.
• We encourage all Playcious guests to fill out the health screening questionnaire, sign a waiver and pay online ahead of time. With the revised two hour time slots, this will allow you to maximize your time here at Playcious.

Play areas and Attractions

• During operational hours, all rides will have an attendant monitoring/ controlling the line. The designated staff member will ensure that all children sanitize their hands prior to entering the ride and will be sanitizing the ride after each use.
• Floor decals have been added to assist with social distancing.
• All toy materials and equipment are disinfected and cleaned between uses.
• We have temporarily closed our ball pit and the top 2 floors of the jungle gym to allow for more precise cleaning and sanitization and limit the spread of germs.
• We encourage all children to take turns using the equipment in the jungle gym. A staff member is frequently monitoring the structure to assist with this.

Additional Protective Measures to Help Keep Everyone Safe

• Stay home when you are sick!
• Wash hands often. Avoid touching your face with unwashed hands.
• Cough or sneeze into your elbow.
• Wear a face mask or covering when in an enclosed, public setting.
• We encourage all customers to pre-purchase their tickets online.
  Click here for more information & Covid-19 updates:
  York Region Halton Region

Toronto